Reference

senja128 Privacy Policy and Your Personal Data

The senja128 Privacy Policy sets out exactly what data we collect when you open an account, how your DANA, OVO, GoPay and QRIS transaction records are stored, and…

Account Data TransparencyDANA & QRIS Transaction RecordsCookie ControlsData Retention ScheduleYour Right to Request Deletion

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What Data We Collect and Why

senja128 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register, we collect your name, email address, phone number and the verification code sent during phone verification before account access is granted. When you make a deposit or withdrawal via DANA, OVO, GoPay, QRIS, virtual account or bank transfer through BCA, BRI, Mandiri or

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BNI, we log the transaction reference, amount and timestamp — not your full wallet credentials. We use this data to process payments, verify identity, resolve disputes and keep your account secure. We do not sell personal data to third parties, and we store all records on
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servers with encryption at rest. Retention periods for financial records follow applicable local rules, and where local law permits we will delete non-essential account data on your written request. All use of this data depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is handled, need a copy of the information we hold on your account, or want to submit a deletion request, our privacy support…

Live Chat Support Open the live chat window on the senja128 site and select the Privacy or Account Data topic. Available daily; typical first response under five minutes during operating hours.

Email Privacy Request Send your data access or deletion request by email. Include your registered phone number and the specific records you are asking about so we can locate your file without delay.

Account Help Centre The Help Centre section under your account settings contains a Privacy Request form. Submit it while logged in and we link the request directly to your account record.

DATA HANDLING STANDARDS

How senja128 Handles Data Across Your Account

Every layer of our data handling — from the moment you enter your phone number for verification through to the final withdrawal confirmation on your QRIS or bank transfer — is designed…

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can adjust or block non-essential cookies through your browser settings at any time without losing account access.

Account Security Layer

Phone verification is required before account access is granted. We store your verified number in an encrypted field and use it only for login confirmation and critical account communications — not for marketing messages.

Payment Record Retention

DANA, OVO, GoPay and QRIS transaction references are retained for the period required by applicable financial record rules. Once that window closes, records move to secure archive and are not used for profiling.

Third-Party Data Sharing

We share transaction references with payment processors solely to complete your deposit or withdrawal. We do not share your personal data with advertisers or data brokers, and all processor agreements include data-handling obligations.

Data Access Request Process

Submit a written request via live chat, email or the in-account Privacy Request form. We verify your identity using your registered phone number and deliver your data summary within two business days where local law permits.

Deletion and Correction Rights

You may request correction of inaccurate account details or deletion of non-essential records at any time. Financial transaction logs subject to legal retention periods cannot be deleted early, but all other personal data is removed upon confirmed request.

Your Privacy Policy Questions Answered

Below are the questions we receive most often about the senja128 Privacy Policy. Each answer reflects the actual steps and data practices in place for Indonesian accounts today.

We collect your name, email address and mobile phone number at registration. Phone verification is completed before account access is granted. We do not collect payment credential details such as your full DANA or OVO wallet PIN.

Each QRIS, virtual account or bank transfer through BCA, BRI, Mandiri or BNI generates a transaction reference and timestamp that we store in an encrypted database. Wallet credentials are never stored on our servers.

We share transaction references with payment processors — DANA, OVO, GoPay, QRIS providers — only to complete your deposit or withdrawal. We do not sell or rent your personal information to advertisers or unrelated third parties.

Financial records are retained for the period required under applicable rules. Non-essential account data can be deleted on your written request. The exact retention schedule depends on local law in Indonesia.

Submit a data access request through live chat by selecting the Privacy topic, by email, or via the Privacy Request form in your account settings. We verify your identity using your registered phone number and respond within two business days.

Yes. You may request deletion of non-essential personal data at any time where local law permits. Transaction logs subject to legal retention obligations cannot be removed early, but all other records are deleted on confirmed request.

We use session cookies for login continuity and analytics cookies to monitor page performance. Non-essential cookies can be blocked through your browser settings at any time; doing so does not affect your account login or payment functions.

senja128 Privacy Policy and Your Personal Data

How to Reach Us About Your Privacy

How senja128 Handles Data Across Your Account

Cookie Controls

Account Security Layer

Payment Record Retention

Third-Party Data Sharing

Data Access Request Process

Deletion and Correction Rights

Your Privacy Policy Questions Answered

01 What personal data does senja128 collect when I open an account?

02 How are my QRIS and bank transfer transaction records stored?

03 Does senja128 share my data with third parties?

04 How long does senja128 keep my account and payment data?

05 How do I request a copy of the data senja128 holds on my account?

06 Can I ask senja128 to delete my personal data?

07 What cookies does senja128 use and how do I control them?

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